Clinical Advisor vacancy

Job details

Job number:
South East Coast 111
Integrated Urgent Care
Contract type:
Schedule type:
Variable Hours
Closing date:
Thursday, June 17, 2021 - 23:59
£17.84 - £22.52 / Hour

Job Summary

Are you a Nurse, Paramedic or Pharmacist who is passionate about making a different to patients? Are you looking for a role with less physical demands and flexible hours? Then look no further, as Practice Plus Group have a job for you!

Practice Plus Group are looking for a NHS 111 Clinical Advisor to join our busy NHS 111 call centre in Surrey on a permanent basis.

NHS 111 is a 24/7 service, operating 365 days a year so that patients can get help and advice any time of year. It is primarily a non-emergency service and provides advice to the most appropriate urgent care service that patients require.

Working with NHS 111 is a demanding but highly rewarding career where you’ll realise you’re making a difference to patients who use the service every day. If you’re ambitious by nature then we’ve got ample opportunity for career progression.

Pay Rates & Benefits

£19.81 - £22.52 per hour (£38,000 - £44,200 pro-rata, dependant on shifts worked)

In addition to the above pay rates, we also offer:

•Further pay enhancements for some of our busier shifts *T&Cs apply
•25 days annual leave, increasing with service up to 28 days per year + bank holidays.
•Company Pension Scheme
•2x Life Assurance
•Contribution towards Eye test and Glasses
•Cycle to work scheme – offering discounts rates and payment plans of bicycles and equipment
•Practice Plus Group perks –offering you discounts and cash back with large retailers
•Annual employee recognition award ceremony
•Career development opportunities
•Access to our bespoke e-learning system

Key Responsibilities

As a 111 Clinical Advisor, you’ll be seen as an integral member of the team, supporting the Health Advisors within the contact centre. Calls will be directed to you when patients require clinical advice. By using a combination of your clinical expertise and our NHS Pathways software, you’ll ensure the patient receives the most suitable treatment tailored to their needs. Treatment can range from self-care and advice to referring patients to other services such as OOH appointments or other members of our multi-disciplinary team.

Skills & Experience

• At least six months’ medical experience and an active paramedic (HCPC) or nursing qualification (NMC)
• Strong communication skills with a caring and empathetic nature.
• Can commit to either a full time or part time training course.


• Be a registered RGN or RCN (with NMC registration), Paramedic (with HCPC registration).
•Previous experience working as a clinician post-qualification
•Have excellent communication skills – including listening and telecommunication
•Have good IT and keyboard skills

Additional Information

NHS 111 is a 24/7 service operating 365 days a year which is non-emergency telephone service providing patients advice to the most appropriate urgent care service they require.

Applicants must have the right to work in the EU.

At Practice Plus Group, we actively promote diversity and equal opportunities.

Due to the nature of this role you must be over 18 to apply.

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check (where applicable).For further information or to make your application, please visit our website:

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